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Refund Policy

1. MANDATORY DISCLOSURE (NOT INSURANCE)

THIS AGREEMENT IS NOT HEALTH INSURANCE. The primary care provider will not file any claims against the patient's health insurance policy or plan for reimbursement of any primary care services covered by this agreement. This agreement does not qualify as minimum essential coverage to satisfy the individual shared responsibility provision of the Patient Protection and Affordable Care Act, 26 U.S.C. s. 5000A.

2. PAYMENT TERMS & AUTOMATIC CANCELLATION

The membership fee is $40.00 per month, billed in advance on a recurring 30-day cycle.

  • No Grace Period: Payment is due in full on your scheduled billing date.

  • Immediate Termination for Failed Payment: If the payment method on file is declined for any reason (including but not limited to insufficient funds or expired card), your membership will be automatically and immediately cancelled. Access to all medical services and member benefits will be revoked at the time of the failed transaction.

3. REFUND & MEMBER CANCELLATION

  • No Refunds: All payments are final and non-refundable. The Provider earns the $40.00 fee at the time of billing. No pro-rated refunds or credits will be issued for partial months or unused services.

  • Cancellation: You may cancel your membership at any time via the Member Portal. You will retain access to services until the end of your current paid billing cycle, at which point the membership will not renew.

4. PRICE ADJUSTMENT CLAUSE

The Provider reserves the right to adjust the monthly membership fee. You will receive written notice via the email address on file at least thirty (30) days prior to any fee change. Continued membership after the 30-day notice period constitutes acceptance of the new fee.

5. TERMINATION BY PROVIDER (PATIENT ABANDONMENT PROTECTION)

In accordance with Florida medical standards and Fla. Stat. § 624.27, the following termination rules apply:

  • Termination Without Cause: Either party may terminate this agreement for any reason by providing thirty (30) days' advance written notice. During this 30-day period, the Provider will continue to provide emergency care only to allow the Member sufficient time to secure a new physician.

  • Immediate Termination for Cause: The Provider may terminate this agreement immediately and without notice for a violation of the physician-patient relationship, including:

    • Abusive, threatening, or inappropriate behavior toward staff.

    • Fraudulent use of membership benefits.

    • Failure to adhere to treatment plans that jeopardizes safety.

6. JURISDICTION

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida. Any legal proceedings shall be brought exclusively in the courts of Miami-Dade, Florida.

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